NIPAM / NSI MoU Agreement
NIPAM / NSI MoU Agreement
The Namibia Institute of Public Administration and Management (NIPAM)
and the Namibian Standards Institution (NSI) have signed a five-year Memorandum
of Understanding (MoU). The NSI will collaborate with NIPAM on the development
and adoption of standards relevant to the mandate of NIPAM towards the
provision of services to the public sector benchmarked regionally and
internationally.
Speaking at the signing ceremony in Windhoek, NIPAM’s Executive Director
Andrew Ndishishi stated that NIPAM intends to become a certified ISO 9001:2015
institution with the assistance of the NSI.
“ISO 9001 Certification will assist NIPAM to operate on quality management
systems and the foundation of our operations to improve customer service
levels, staff motivation and continuous improvement.”
The NSI’s CEO Chie Wasserfall stated that quality is only possible if
institutions, businesses and governments apply standards as a basis, and
conduct certification to ensure compliance to the standards applied. “The NSI
has relevant Namibian and international standards that NIPAM can have access
to, therefore through this cooperation agreement NSI will offer discounted
rates to NIPAM on generic ISO 9001 training, standards and certification
services’’.
The two institutions will develop an action plan to ensure the
implementation of the MOU. The cooperation agreement will be valid from the 8
March 2018 for a period of five (5) years.
The main motive for establishing Professional Norms and Standards is to
provide a good level of quality training and development for all Facilitators,
Trainers and Learners; to meet the need of skills development in the public
service; and to provide more attention to issues of training management,
leadership and governance at NIPAM.