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Conferencing Facilities

NIPAM provides state of the art conferencing facilities with capacity of hosting almost 400 guests. We cater for corporate functions such as conferences, trainings, workshops, corporate special events, seminars, annual general meetings and related activities. Our facilities are located in the outskirts of the City of Windhoek, offering a cool and quiet environment best suitable for professional functions. The conferencing spaces are multi-purpose areas suited to creative activities and as such are generally hired as empty rooms convenient to tailor make for any type of event. The safety of our clients is principal to us and to ensure that the events of our clients runs smoothly we provide stand by friendly and professional personnel to oversee the occasions. As part of our package we also provide equipment’s such as, build in projectors, screens, computers, micro-phones, free wify, and well equipped air conditioners while guaranteeing safe and convenient parking space for clients and visitors. The Manager for Estate and Supply Chain, Ms. Victoria Shikudule and team are always ready to assist and advice clients when planning for their events. As a value added service, NIPAM also offers mouth-watering catering facilities consisting of buffets, and a variety of dishes on our standing menu and a cocktail bar available upon request. To book and to find out more about our venues send your emails to / or telephone us on at 061 - 2964736, Ms Richardine Mootseng.


In compliance with international best practices NIPAM is undertaking an internal quality audit process to evaluate programmes and services, and identify areas of strength and weaknesses with the goal of improving services towards our public sector based clients. The audit will assess what works well, the identification of areas that requires improvements and best practices with the ultimate purpose to bring about improvements to enhance capacity to plan, act and report on quality related matters and achievements. Equally, the purpose is identify the strengths and explore how best to capitalize on such strengths. The audit is primarily focusing on the academic departments with emphasis on issues of Training, Consultancy, Research and Capacity Evaluation. The focus area are as follows: Training Needs Assessment and Analysis Programme/course design and development Planning and delivery of Programme/course and Consultancy services Assessment, Moderation and Certification, and Evaluation and Review, Research and Capacity Evaluation. The audit is being conducted over two days, 19 – 20 November 2018 with the audit report expected after the completion of the exercise. NIPAM is a Management Development Institute for Namibia established by the NIPAM Act (Act No. 10 of 2010), in order to assist the government in delivery of its mandate through training, research and capacity evaluation and consultancy.

Board Induction Training Programme

About 25 newly appointed board of directors at various public enterprises underwent a two day induction programme to orient them on key principles of corporate governance which include fiduciary duties of the boards, how to run board meeting effectively, and how to steer public enterprises strategies. The induction training programme provided by NIPAM, took place on 29 – 30 October 2018. Speaking at the official closing ceremony, Deputy Minister of Public Enterprises Hon. Veikko Nekundi said, the shareholders are expecting boards to comply with the requirements stipulated by the Public Enterprises Governance Act, (PEGA), Act of 2006 and the draft PEGA Bill of 2018. Hon. Nekundi alerted participants that poor board performance or non-compliance of boards will not be tolerated and boards found not to be complying will be held accountable as per company act and related legislations. Individual board evaluation will start in 2019 which will also include 360 degree evaluation processes since the board evaluation guidelines has been drafted and will be submitted to Cabinet for approval. Namibia Institute of Public Administration and Management (NIPAM), Executive Director, Ms. Maria Ndatiwelao Nangolo, said, NIPAM is a service provider of choice for industry-based professionals and executives. “As an institution we have placed high esteem and value to the development and mentorship of institutional board of directors and chief executive officers because of their key role in providing leadership and accountability that determines the success of institutions. Our director development offerings contribute to the development of better directors, and ultimately, better boards. The enhanced leadership and direction in turn delivered by these well-equipped boards will, we believe, yield better business results”. Ms. Nangolo underscored that NIPAM’s offerings are aligned with the industry capacity needs, and therefore continuously striving to deliver relevant interventions – trainings, assessments and certifications that equip directors with the necessary knowledge and insights required to fulfil their duties and to appreciate the importance of good governance. The two days induction training programme covered areas of expectations from the shareholders including relationships between board and shareholders, presentations on the 2018 public enterprises governance bill currently being debated in the national assembly, and presentation on the board recruitment guidelines to ensure that competent boards are appointed through a transparent process. Other key focus areas presented were; corporate governance principles in line with king IV and Nam code, role of board committees, how to develop public enterprises corporate strategies, leadership roles of the boards and aspects of culture and ethics.

NIPAM and Public Enterprises Chief Executive Officers Forum signs MoU

The disassociated between Ministers, Chief Executive Officers and company Board of Directors hampers not only the effective management of public enterprises but also poses a challenge towards good governance in Namibia. All relevant stakeholders needs to be equipped with the knowledge, skills and attributes required to run public enterprises successfully, says NIPAM Executive Director Ms Maria Ndatiwelao Nangolo during a signing event of the MoU between NIPAM and Public Enterprises Chief Executive Officers Forum (PE CEO forum) on 18 October 2018. The MoU was signed by the two head of organisations, Ms Nangolo and Dr Audrin Mathe, Chairperson of the PE CEO forum. “Our partnerships will indeed make public enterprises a unique place to foster progress. With this Memorandum of Understanding we are building a joint action taking the necessary steps to implement the National Agenda and it’s Sustainable Development Goals”, Dr Mathe. Some of the areas of cooperation are; public enterprises support NIPAM in sending staff for capacity building, while NIPAM provide venues, office space and secretariat services to the PE CEO Forum. Joint participation in research activities of common interest in the field of public administration, and exchange of best practices in the area of training and development; and any other exchanges and cooperative activities that maybe jointly be decided upon by the parties. Institutional isolation is the sure back bone of crippled operational efficiency, ill-service delivery and public sector stagnated progress. An organisational development culture that fosters partnerships and cooperation instead of individualism must be embraced to improve quality as well as accelerate progress. Last but not least, working together is a step towards reduced costs through elimination of resource and infrastructure duplication. This partnership is set to further develop an effective local platform to work with other levels of government to achieve better whole of government outcomes


The Namibia Institute of Public Administration and Management NIPAM entered into a Memorandum of Understanding (MoU) with Lal Bahadur Shastri National Academy Of Administration (LBSNAA), Republic of India, on 4 September 2018. The areas of cooperation and exchanges of the parties will endeavor to carry out the following, The exchange of working study visits to share experiences and ideas; The organisation of customised capacity building programmes in the area of public governance and leadership, public administration, and public service development for public officials of the Republic of Namibia; The organisation of joint courses, workshops, forums, seminars in the area of interest to both Parties; Joint participation in research activities of common interest in the field of public administration; Exchange best practices in the area of training and development in the public service; and Any other exchanges and cooperative activities that may be jointly decided in writing upon by the parties. Executive Director of NIPAM, Ms. Maria Ndatiwelao Nangolo said it is vital as a public service training institution, entrusted by the Government of the Republic of Namibia, to model the public service skills base into one that delivers quality and exceptional service. “We dearly embrace the commitment made by both parties, that is NIPAM and the Lal Bahadur Shastri National Academy Of Administration (LBSNAA), in entering into this collaborative partnership towards enhancing institutional capacity and a better service delivery. We are pleased to announce that NIPAM is committed to this agreement between the two parties paving way for mutual exchange and cooperation in the area of capacity building of public officials. Working together will award both parties an opportunity to sharing of experiences, best practices and knowledge in the area of training and capacity building of public servants”. The Higher Commissioner of India, H.E Kumar Tuhin signed the MoU on behalf of LBSNAA.


The Namibia Institute of Public Administration and Management (NIPAM) and the Botswana Public Service College (BPSC) undertook a three day benchmarking consultation process on 29 to 31 August 2018. The consultation process stood to learn and discuss matters of mutual interest, build a mutually beneficial relationship, and fast-track the transformation of BPSC amongst others. The delegation discussed and compared areas such as legal establishment and governance structure, the staff engagement model, quality assurance, and the financial models. NIPAM’s Executive Director, Ms. Maria Ndatiwelao Nangolo said both institutions are entrusted with being centres of excellence and are similar in many ways. “Both institutions were established in 2010 with a mandate to train and conduct operational research on public servants in their respective countries. Equally they have internal centres which cater for capacity building of public servants at different stages of employment in the public service and they similarly have been entrusted with being institutions of excellence and fostering a culture of service within the public service”. Although the two institutions are similar NIPAM is a public enterprise while BPSC is a department within the Botswana Ministry of Public Administration and Governance. Meanwhile the Executive Director of BPSC, Ms. Botshelo M. Mathuba said the BPSC transformation journey was started in partnership with the Civil Service College of Singapore who assisted the institution to kick start a new suite of short-term programmes designed in response to identified leadership competencies and other performance deficiencies in the public service. “Eight years on and about 1400 participants later we thought we should stop and reflect, review and introspect to determine whether the courses offered are still relevant”.The consultation process ended with identified areas of possible collaboration in the near future.


Twenty-two employees from the Ministry of Finance participated in a weeklong training programme, on Business Process Re-Engineering (BPR) on 23 to 27 July 2018. The programme is aimed at imparting knowledge and skills in the areas of restructuring of core business processes to achieve dramatic improvements in productivity, cycle times and quality of operations. During BPR, institutions start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. They usually adopt a new value system that places increased emphasis on customer needs. Institutions reduce organisational layers and eradicate unproductive activities in two key areas. First, they redesign functional organisations into cross-functional teams. Second, they use technology to improve information dissemination and decision making. Attending the training, Mr. Godfried Kandigua said “the training was very informative, enjoyable and most very crucial to Government operations given the current economic downturn” Meanwhile Mr. Sankwasa Mubita facilitator of the BPR training course urged employees from the public sector to sign up for the programme in order to achieve operational excellence at their institutions. Participants are expected to produce a prototype improved business process with clearly defined improvement benefits at the end of the training.


NIPAM appoints Ms. Maria Ndatiwelao Nangolo as NIPAM’s Executive Director, effective from the 1st August 2018 for a period of five years. Ms. Nangolo is a seasoned leader and executive with over 18 years of experience in diverse sectors which include Regional and International bodies, Government, Parliament, Parastatals and Academia, where she consistently delivered results. Ms. Nangolo is a PhD Trainee with the University of Stellenbosch, a holder of a Master’s in Business Administration (MBA) - Strategic Management from Maastricht School of Business Management, Postgraduate Diploma in Organisational Behaviour from University of London, Birck-beck College and a Bachelor of Arts (Hon), Social Work and Community Development, from University of Namibia. The Governing Council Chairperson, Dr. George Simataa states “I have tremendous confidence in Ms. Nangolo’s ability to drive the strategic intent and to lead NIPAM into the next business cycle, we welcome her wholeheartedly to NIPAM

NIPAM launches 2018/19 calendar

The Namibia Institute of Public Administration and Management (NIPAM) launched the 2018/19 training calendar on 8 May 2018. The event was attended by about 60 training officials from central government, regional councils, local authorities and public enterprises. The unveiling was characterised by presentations from NIPAM officials on their three main training programmes namely; Flagship training programmes, Functional training courses, and Information and Communication Technology courses Presentation on the Flagship courses emphasised five distinctive management development programmes; Executive Development Programme, Senior Management Development Programme, Middle Management Development Programme, Supervisory Development Programme and the Foundation Programme. Apart from the Flagship Development Programmes, NIPAM also delivers ICT courses such as ITIL foundation, cobit 5 foundation, cobit 5 implementation, business process re-engineering, computer literacy for executives, computer literacy (windows 10), microsoft word basic, microsoft word intermediate microsoft word advanced, microsoft excel basic, microsoft excel intermediate, miscrosoft powerpoint basic, microsoft powerpoint advanced, microsoft outlook basic and microsoft outlook advcanced. The Director of the Information Management Business Centre, Mr. Dennis Shindume indicated that COBIT 5 is the only business framework for the governance and management of enterprises on Information Technology while the business process re-engineering training programme is becoming popular due to the practice of rethinking and redesigning the way work is done to better support an organization's mission and reduce costs. Other courses offered by NIPAM are functional courses such as corporate governance programme, councillor development programme, customer care, finance for non-finance managers, leadership & change management, business writing skills, secretarial skills, monitoring and evaluation, project management, protocol & etiquette, record management, strategic management, disciplinary procedure, hr for non-hr managers, fraud prevention & ethics, enterprise risk management, standing rules & orders for regional councils, understanding decentralisation, basic health & safety, quality management systems.

NIPAM / NSI MoU Agreement

The Namibia Institute of Public Administration and Management (NIPAM) and the Namibian Standards Institution (NSI) have signed a five-year Memorandum of Understanding (MoU). The NSI will collaborate with NIPAM on the development and adoption of standards relevant to the mandate of NIPAM towards the provision of services to the public sector benchmarked regionally and internationally. Speaking at the signing ceremony in Windhoek, NIPAM’s Executive Director Andrew Ndishishi stated that NIPAM intends to become a certified ISO 9001:2015 institution with the assistance of the NSI. “ISO 9001 Certification will assist NIPAM to operate on quality management systems and the foundation of our operations to improve customer service levels, staff motivation and continuous improvement.” The NSI’s CEO Chie Wasserfall stated that quality is only possible if institutions, businesses and governments apply standards as a basis, and conduct certification to ensure compliance to the standards applied. “The NSI has relevant Namibian and international standards that NIPAM can have access to, therefore through this cooperation agreement NSI will offer discounted rates to NIPAM on generic ISO 9001 training, standards and certification services’’. The two institutions will develop an action plan to ensure the implementation of the MOU. The cooperation agreement will be valid from the 8 March 2018 for a period of five (5) years. The main motive for establishing Professional Norms and Standards is to provide a good level of quality training and development for all Facilitators, Trainers and Learners; to meet the need of skills development in the public service; and to provide more attention to issues of training management, leadership and governance at NIPAM.