Core Values

In transforming the Public Sector through capacity building, the NIPAM team promises to uphold the following core values:

People Centred - We put you at the heart of our business.

Empathy - We hear you, we feel you, we are here for you we want to see the world through your eyes.

Learning and Innovation - We will continuously evaluate and assess our processes and systems in providing innovative, quality services and practical interventions, programmes and products to our clients.

Integrity - We will be professional, transparent and adhere to moral values and ethical principles by exhibiting the quality of an intuitive sense of honesty and truthfulness with regard to the motivation of our actions.

Responsiveness - We will be flexible, accurate and timely in meeting our customers’ expectations.

Access - We will ensure that all customers enjoy full access to services they are entitled to.