The NIPAM Act, 2010 establishes NIPAM as a Public Institute with the following mandate:

Training: to provide training or cause such training to be provided, and conduct examinations or tests as a qualification for the appointment, promotion or transfer of persons in or to the public service.

Consultancy: to serve as the official Government consultant to design, evolve new systems, procedures and methods that will prevent waste and leakages and make the public service more efficient and effective in service delivery, decision making, and formulating a proposal for reforms.

Operational Research: to carry out an investigation into and offer practical and implementable solutions that inform national policies, governance practices and challenges/problems of public administration and NIPAM and other social, economic and contemporary issues affecting the Government of the Republic of Namibia.

Capacity Evaluation: undertake regular studies (e.g., surveys) on capacity gaps in public service institutions for planning and determining capacity building needs as a basis to expand training programmes and other interventions.