In terms of Section 2(1) of the NIPAM Act, 2010 (Act No. 10 of 2010), NIPAM’s mandate focuses on the following:
Training – to provide training or cause such training to be provided, and conduct examinations or tests as a qualification for the appointment, promotion or transfer of persons in or to the public service.
Operational Research – to carry out investigation into and offer practical and implementable solutions that inform national policies, governance practices and challenges/problems of public administration and management and other social, economic and contemporary issues affecting the Government of the Republic of Namibia.
Consultancy – to serve as the official Government consultant to design, evolve new systems, procedures and methods that will prevent waste and leakages and make the public service more efficient and effective in service delivery, decision making, and formulating proposal for reforms.
Capacity Evaluation – undertake regular surveys on capacity gaps in public service institutions for planning and determining training needs as a basis to expand training programmes and other interventions.
In terms of Section 5 of the NIPAM Act, 2010, the functions for which NIPAM was established are to facilitate:
- Improved performance of a unified Public Service;
- The proper selection of new entrants to the Public Service;
- Management of probation of new entrants in the Public Service;
- Promotion on merits in the Public Service;
- Proper exit from the Public Service;
- Proper coordination of performance improvement interventions in the Public Service; and
- Leadership performance management of a unified Public Service.
NIPAM, therefore, has a very important purpose of providing a framework for moulding the Namibian public service into a united and coherent state machinery capable of delivering effective and efficient service to the Namibian society.