Middle Management Development Programme
Middle Management Development Programme Overview
Module 1: Core Values of Public Administration and the New Public Management
Module Outcomes
When you have completed this Module, you will be able to:
Conduct middle-level management in line with the requirements of the Namibian Constitutional dispensation
Practice contemporary leadership skills and competencies to promote organizational and institutional excellence and goal achievement
Exercise core tactical management skills to enhance institutional leadership, planning, organizing and control skills and competencies
Apply tactical planning and control in organizational context to participate in the process of achieving organizational objectives
Implement communication measures and policies to promote organizational efficiency and effectiveness, and to keep stakeholders informed about the institutional vision and activities
Module Contents:
The Namibian Constitution
Principles of State Policy
The African Charter
The African Public Service Charter at a Glance
Namibian Public Service Charter
Perspectives on New Public Administration
The new public management
The new public governance
The new public service
Leadership Styles
The Servant Leadership Style
The Charismatic Style
Traits of Highly Effective Leaders
Top 10 Qualities That Make Great Leaders
The Role of Community Leadership
Leadership and Organisational Change
Core Values of Public Administration and Management
Core Values of Public Administration
Entrepreneurial and Developmental Government: Two Case Studies
Ethical Public Leadership
Notes About Supervision
Nonprogrammed decisions
Levels of Management Decision Making
Operational Management
Management Progression
Management Skills
Emotional Intelligence
Self Control
Modern system theory
Hierarchical Relationships
Different Types of Organizational Structure
Strategy and Structure
Delegation of Authority
Centralisation and Decentralisation
Decentralisation in Namibia
Key elements of the policy
Resource Allocations
Programmes Implementation
The Prevailing National Context
Decentralisation, national development and Specific reform initiatives
Levels of, and relationships in decentralisation
Functions for Immediate Decentralisation to Regions
Types of Communication
Defining Organizational Communication
Communication for Middle Managers
Module 2: Organisational Development
Module Outcomes
At the conclusion of this Module, you will be competent to:
Improve organizational systems, processes and procedures to optimise organisational efficiency, effectiveness and economy
Practice outcomes-based management to support government in achieving Vision 2030 and strengthen institutional capacity
Module 2 Contents
Learning Unit 1: Organisational Systems, Processes and Procedures
Organisational Efficiency
Team Work and Workplace Efficiency
Job Analysis
Work Systems
What is a workplace policy?
Step 3: Draft policy
Step 4: Implementation
Step 5: Compliance
Business Process Re-engineering
Total Quality Management
Learning 2: Outcomes-based Management
Research for Policy Making
What is Policy Research?
Focused Synthesis/Review of Existing Research
Secondary Analysis
Field Experiments
Qualitative Methods
Surveys
Case Studies
Cost-benefit Analysis
Major Sources of Information in Policy Research
Media
Official Statistics
Polls
Specialized Policy Analysis Units and Think Tanks
Academic Community
Traditional Knowledge
Ways Research Can Be Used in the Policy-Making Process
Recognizing Problems and Identifying Issues
Understanding Key Issues
Supporting a Selected Plan of Action
Monitoring Process and Evaluating Impact
Strategic Planning Hierarchies
Tactical Planning
Building the Plan
Environmental Analysis
SWOT Analysis
Strategic Planning Process
Organizational Risk Assessment
Enterprise Risk Management
Defining “risk” and “risk management”
Risks and Opportunities
Components of Enterprise Risk Management
Enterprise Risk Management Process
Risk Management and Internal Controls
Performing a Risk Assessment
Rationale for a Risk Assessment
Analysing Risks
Risk Controls
Risk Treatment
Value-for-Money
The three Es (3x Es) model
Module 3: Relationship Management
Module Outcomes
At the conclusion of this Module, you will be competent to:
Manage Human Resources in the Public Sector to achieve Government’s development priorities and promote institutional effectiveness and efficiency; including labour relations, diversity and health and safety.
Utilise the Individual Performance Management System to optimise employee performance.
Module 3 Contents
Learning Unit 1: Human Resources Management
Recruitment and Appointment
Determination of need for recruits
Transfers
Promotion
Affirmative Action
Human Resource Training and Development
Public Management Training
Types of training
Training intervention: The role of personnel managers
Management Development
The need for and extent of public management development
Micro needs
A development plan for managers
Organisational Performance Management
Performance Plan & the Performance Management System
What Is Performance Management?
Workplace Health and Safety
Causes of accidents
Unsafe conditions (work-related)
Personal factors
Measures to ensure health
Personnel Health: Selected Problems and Remedies
Measures to Ensure Health and Safety of Personnel
Health and safety representatives
Role of Personnel Manager in Health and Safety Matters
Learning Unit 2: Individual Performance Managementvidual Performance Management
Manager and Employee Responsibilities
The Manager’s Responsibilities
The Employee’s Responsibilities
Preparing for the Meeting
The Performance Management and Development Cycle
Guidelines for Writing a Job Description
Improving Employee Performance
Written Improvement Plans
Organisation Development (OD)
Definition of Organisation Development (OD)
Link between organisation development and management development
Implementation of organisation development for training and development
Team Work in Organisations
Scope of the Work
Physical Distances
Departments and Teamwork
Ethnicities and Backgrounds
Internal and External Customer Care
Module 4: Tactical Policy -, Financial,-and Programme Management
Module Outcomes
At the conclusion of this Module participants will be able to:
Formulate organizational policies to strengthen decision-making and organizational capacities in pursue of Government’s strategic agenda
Apply contemporary public sector financial management and budgetary systems and processes within the prescribed regulatory framework
Manage programmes and projects to implement institutional objectives and strategies
Module Contents:
Learning Unit 1: Public Policy Making
Definitions of policy
Features of Policy Making
Policy Analysis
Learning Unit 2: Public Financial Management
Financial Management in a Government Context
Chart of Accounts
Budgets and Budgeting
Performance Budgeting
MTREF (Medium Term Revenue & Expenditure Framework)
Tenders and Tender Procedures
Learning Unit 3: Programme Management
Project management defined
Plan the project
Prepare the activity chart
Manage Quality in the Project
Project Risks
Target Audience
The Middle Management Development Programme (MMDP) is designed for middle managers according to the structures of Central, Regional and Local Authorities as well as Public Enterprises. In this context, middle managers refer to the cohort that fills the positions lower than the senior management positions. For example, Chief Human Resource Officers, Chief Policy Analysts, Control Administrative Officers, Inspectors of Education and School Principals in the context of central government. Participants to this programme will be able to use knowledge and skills acquired as a basis for further capacity building in the Senior Management Development Programme (SMDP).
Investment Costs
The cost of attending the MMDP is N$16 000,- which is delivered in block release over a period of four (4) weeks.
The programme costs exclude lunch and refreshments.
METHOD OF PAYMENT
Personally at NIPAM
Or: Direct Deposit
First National Bank Namibia
Account Name: NIPAM
Account Number: 62 24 23 36 635
Branch Code: 281 872,
Branch Name: Corporate
TERMS AND CONDITIONS OF APPLICATION & PAYMENT
The receipt of a provisional admission letter / email from NIPAM should facilitate the procedure for obtaining a purchase order (PO).
The PO should be provided to NIPAM upon registration and must be paid within 30 days after commencement of the programme / course.
Please kindly note that: A 100% cancellation fee will be charged on any cancellations made.
Enquires
EDP, SMDP & MMDP FP Ms Grizell Beukes Emilia (Muna) Leonard +264-61-2964711 +264-61-2964763 gbeukes@nipam.na eleonard@nipam.na