Twenty-two employees from the Ministry of Finance participated in a weeklong training programme, on Business Process Re-Engineering (BPR) on 23 to 27 July 2018. The programme is aimed at imparting knowledge and skills in the areas of restructuring of core business processes to achieve dramatic improvements in productivity, cycle times and quality of operations.

During BPR, institutions start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. They usually adopt a new value system that places increased emphasis on customer needs.

Institutions reduce organisational layers and eradicate unproductive activities in two key areas. First, they redesign functional organisations into cross-functional teams. Second, they use technology to improve information dissemination and decision making.
Attending the training, Mr. Godfried Kandigua said “the training was very informative, enjoyable and most very crucial to Government operations given the current economic downturn”

Meanwhile Mr. Sankwasa Mubita facilitator of the BPR training course urged employees from the public sector to sign up for the programme in order to achieve operational excellence at their institutions.

Participants are expected to produce a prototype improved business process with clearly defined improvement benefits at the end of the training.