NIPAM / NSI MoU Agreement

The Namibia Institute of Public Administration and Management (NIPAM) and the Namibian Standards Institution (NSI) have signed a five-year Memorandum of Understanding (MoU). The NSI will collaborate with NIPAM on the development and adoption of standards relevant to the mandate of NIPAM towards the provision of services to the public sector benchmarked regionally and internationally.

Speaking at the signing ceremony in Windhoek, NIPAM’s Executive Director Andrew Ndishishi stated that NIPAM intends to become a certified ISO 9001:2015 institution with the assistance of the NSI. “ISO 9001 Certification will assist NIPAM to operate on quality management systems and the foundation of our operations to improve customer service levels, staff motivation and continuous improvement.”

The NSI’s CEO Chie Wasserfall stated that quality is only possible if institutions, businesses and governments apply standards as a basis, and conduct certification to ensure compliance to the standards applied. “The NSI has relevant Namibian and international standards that NIPAM can have access to, therefore through this cooperation agreement NSI will offer discounted rates to NIPAM on generic ISO 9001 training, standards and certification services’’.

The two institutions will develop an action plan to ensure the implementation of the MOU. The cooperation agreement will be valid from the 8 March 2018 for a period of five (5) years.

The main motive for establishing Professional Norms and Standards is to provide a good level of quality training and development for all Facilitators, Trainers and Learners; to meet the need of skills development in the public service; and to provide more attention to issues of training management, leadership and governance at NIPAM.